Late Policy

In the case that you may be late, please contact ASAP via email, phone, or text (the spa) to notify the service provider. There is a 10 minute grace period, however, any time over 10 minutes will result in a shortened treatment without any refund.

Cancellation Policy

We require a 48 hour notice for all cancellations. In the case of anything less than 48 hours, 50% of the service scheduled will be charged. If the credit card on file is not valid or there is not a credit card on file, the unpaid fee will remain on the account and the client will not be allowed to reschedule unless the fee is paid in full prior to the appointment.

Preparation

Please fill out the forms emailed or texted to you prior to your appointment. Please refrain from any injections (botox and filler), prescription retinols, and facial tattooing at least 10 days prior to your facial or waxing.